Privacy Policy

This privacy policy applies to the www.4gen.net website operated by 4gen İnternet Hizmetleri. We respect your personal data and only collect the minimum necessary to provide our services.

This policy explains the type of data we collect, how we use it, who we share it with, and how we keep it secure.

a) Data you provide:

• Contact form: full name, email, company name, message content
• Quote request form: full name, email, phone, company name, company address, user count, product preference
• Software request form: project type, feature preferences, timeline, budget range, contact details

b) Data collected automatically:

• IP address (for security and geolocation purposes)
• Browser type and version
• Pages visited and session timestamps
• Referrer URL (which source you arrived from)

• Responding to your quote, contact, and software requests
• Preparing and managing service contracts
• Providing technical support and customer service
• Maintaining website security and preventing abuse
• Improving the website experience through anonymous statistics
• Meeting legal obligations

Our website relies on the following third-party services. Each provider has its own privacy policy:

We apply industry-standard technical and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• All connections are protected with TLS 1.2 / 1.3 encryption
• Form submissions travel over HTTPS
• Server access is restricted to authorized personnel only
• Email delivery uses API key authentication
• Rate limiting prevents spam and abuse

No method of internet transmission or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

For details on the cookies used on our website, see our Cookie Policy. In short:

• Essential session cookies: required for the website's technical operation
• Analytics cookies (Google Analytics): used for anonymous visitor statistics
• Preference cookies: used to personalize the user experience

Our website may contain external links to Trend Micro, Google, and other third parties. We are not responsible for the privacy practices of those sites. We recommend reviewing their own privacy policies.

Our services are not directed at individuals under 18. We do not knowingly collect personal data from individuals under 18. If we become aware of such a case, we will delete the relevant data immediately.

We may update this privacy policy from time to time. For material changes, we will publish a notice on our website or notify registered users by email. We recommend periodically checking the "Last updated" date at the top of this policy.

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